Silver
- Anonymous chip card
- Standard cabin on metro and tram
- Sold at metro stations and partner outlets
Card tiers we recognise
Three Nol card families we recognise
Card issuance, validation and travel pricing remain with the Roads and Transport Authority of Dubai. We only handle top-up requests for cards already activated.
Gold
- Same chip as Silver
- Unlocks the Gold Class cabin on metro and tram
- Standard fare doubles in the Gold cabin
Blue
- Personalised photo card
- Concession fare for seniors, students and persons of determination
- Requires identity documents on issue
Detailed notes per family
Silver — the everyday card
Silver is what most Dubai commuters carry. It is anonymous, plastic and rechargeable; you can buy it at any metro station, RTA bus station or partner convenience outlet. Because it is anonymous it is not tied to a photo or identity document, which means you can hand it to a family member without paperwork. The Silver card opens the standard cabin on Dubai Metro and Dubai Tram and pays the standard fare on RTA buses, the water bus and most RTA parking meters. We top up active Silver cards in any amount within the holder's choice and the limits set by RTA.
Gold — the same chip with Gold Class access
Gold uses the same chip as Silver and behaves the same way for buses, the water bus and parking. The difference is that Gold unlocks the Gold Class cabin at the front of the metro train and at the rear of the tram — leather seats, more legroom, and a separate entrance on the platform. The trade-off is the fare: a Gold-cabin journey costs double the standard fare. Gold makes sense for the daily commuter on a long line; it is rarely worth it for short hops. We top up active Gold cards through the same rails as Silver.
Blue — the personalised concession card
Blue is the personalised concession product, issued to senior Emiratis, students and persons of determination. Each Blue card carries a printed photo and is bound to identity documents on file with RTA. Holders pay a discounted fare across the network. We top up active Blue cards, but RTA will reject any load on a suspended or expired Blue card; if your card is no longer in good standing, please renew it with RTA before sending a top-up request through us.
What we do not provide
To be clear about scope:
- We do not issue Nol cards, we do not laminate or print them, and we do not reset card PINs.
- We do not change the photo on a Blue card; that is a face-to-face RTA procedure.
- We do not move balance between cards. RTA runs a balance-transfer procedure for damaged or replaced cards — we are happy to point you to it.
- We do not publish RTA's fare schedule, Gold Class pricing or zone tables. Those rates are set and updated by RTA and may change without our knowledge.
- We do not deal with the paper Red Nol ticket. The Red ticket is a single-trip product sold at the gate and cannot be reloaded.
If you are not sure which family you have
Look at the colour and the photo: a silver-grey card with no photo is Silver; a yellow-orange card without a photo is Gold; a blue card with your portrait printed on the front is Blue. If you still are not sure, leave the family field as “I'm not sure” on the top-up form — we identify the family from the serial number when the request lands.